Comments on: Mountain Buggy Duet – Hole in the Hood!! https://www.bestbuggy.co.uk/2011/08/mountain-buggy-duet-hole-in-the-hood/?utm_source=rss&utm_medium=rss&utm_campaign=mountain-buggy-duet-hole-in-the-hood Searching for the perfect pushchair. Fri, 17 Apr 2015 11:45:08 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Catcymraeg https://www.bestbuggy.co.uk/2011/08/mountain-buggy-duet-hole-in-the-hood/#comment-332 Catcymraeg Tue, 30 Aug 2011 11:44:38 +0000 https://www.bestbuggy.co.uk/?p=6242#comment-332 Couldn't have said it better myself. Although the photos of various objects including the cutest kitten ever are brilliant and funny, the photo of the baby with sun directly on his face is definitly not. I wholehartedly agree that MB have behaved badly with making up riduculous excuses for the hole. It would have been much better to have held their hands up, said sorry, our mistake, we will replace it. I will not be buying a new hood, I will expect one for free under the Sales of Goods Act (UK) in that the hood is faulty. I also agree with ClumsyMum, I have also lost all confidence in Mountain Buggy and will never buy from them or recomend them to friends and family again. Couldn’t have said it better myself. Although the photos of various objects including the cutest kitten ever are brilliant and funny, the photo of the baby with sun directly on his face is definitly not. I wholehartedly agree that MB have behaved badly with making up riduculous excuses for the hole. It would have been much better to have held their hands up, said sorry, our mistake, we will replace it. I will not be buying a new hood, I will expect one for free under the Sales of Goods Act (UK) in that the hood is faulty. I also agree with ClumsyMum, I have also lost all confidence in Mountain Buggy and will never buy from them or recomend them to friends and family again.

]]> By: ClumsyMumLuckyBaby https://www.bestbuggy.co.uk/2011/08/mountain-buggy-duet-hole-in-the-hood/#comment-331 ClumsyMumLuckyBaby Tue, 30 Aug 2011 07:55:59 +0000 https://www.bestbuggy.co.uk/?p=6242#comment-331 That hole is CLEARLY a design fault, it seems Mountain Buggy could not be bothered to change it once their 'one handed fold' did not go into production, and so left it,i guess hoping no one would notice?? the worst part though in my opinion,is that they seem to be lying about the reason it is there, and are now asking customers to pay for their mistakes by buying a new hood! i was due to buy a +one,soon,though im afraid i have lost confidence in the brand,and i have found an alternative. That hole is CLEARLY a design fault,
it seems Mountain Buggy could not be bothered to change it once their ‘one handed fold’ did not go into production,
and so left it,i guess hoping no one would notice??
the worst part though in my opinion,is that they seem to be lying about the reason it is there,
and are now asking customers to pay for their mistakes by buying a new hood!

i was due to buy a +one,soon,though im afraid i have lost confidence in the brand,and i have found an alternative.

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